Customer service can be demanding. Some days are uplifting and energizing, while others can be tough, making it hard to see the value in your work. To help you stay motivated, we’ve compiled a collection of inspirational quotes. These quotes will remind you of the significant impact your dedication has on your company and the people you serve. Read them when you need encouragement, or share them with your team for a collective boost.
Need some humor instead? We’ve got you covered too.
- “The best way to find yourself is to lose yourself in the service of others. – Mahatma Gandhi”
- “Quality in a service or product is not what you put into it. It is what the customer gets out of it. – Peter Drucker”
- “Your customer doesn’t care how much you know until they know how much you care. – Damon Richards”
- “Always give people more than what they expect to get. – Nelson Boswell”
- “Well done is better than well said. – Benjamin Franklin”
- “There is only one boss. The customer. – Sam Walton”
- “Customer service is not a department, it’s everyone’s job. – Anonymous”
- “The purpose of a business is to create a customer who creates customers. – Shiv Singh”
- “The customer experience is the next competitive battleground. – Jerry Gregoire”
- “In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away. – Doug Warner”
- “Do what you do so well that they will want to see it again and bring their friends. – Walt Disney”
- “Customer service is about empathy. – Unknown”
- “Customers may forget what you said but they’ll never forget how you made them feel. – Unknown”
- “The goal as a company is to have customer service that is not just the best but legendary. – Sam Walton”
- “Customer service is the new marketing. – Derek Sivers”
- “Make a customer, not a sale. – Katherine Barchetti”
- “To give without any reward, or any notice, has a special quality of its own. – Anne Morrow Lindbergh”
- “Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Advertising”
- “Customer service should not be a department. It should be the entire company. – Tony Hsieh”
- “One customer well taken care of could be more valuable than $10,000 worth of advertising. – Jim Rohn”
- “Our greatest asset is the customer! Treat each customer as if they are the only one! – Laurice Leitao”
- “When you help others feel important, you help yourself feel important too. – David J. Schwartz”
- “The more you engage with customers the clearer things become and the easier it is to determine what you should be doing. – John Russell”
- “The customer is why we are here. If we take good care of them, they’ll give us good reason to come back. – Jenny McKenzie”
- “Your customer doesn’t care how much you know until they know how much you care. – Damon Richards”
- “Here is a simple but powerful rule: always give people more than what they expect to get. – Nelson Boswell”
- “Service is the rent we pay for being. It is the very purpose of life, and not something you do in your spare time. – Marian Wright Edelman”
- “It’s easier to love a brand when the brand loves you back. – Seth Godin”
- “Every contact we have with a customer influences whether or not they’ll come back. We have to be great every time or we’ll lose them. – Kevin Stirtz”
- “The customer is why we are here. If we take good care of them, they’ll give us good reason to come back. – Jenny McKenzie”
- “Customer service represents the heart of a brand in the hearts of its customers. – Kate Nasser”
- “Make your customers comfortable and they will give you their lives. – Paul Orfalea”
- “The longer you wait, the harder it is to produce outstanding customer service. – William H. Davidow”
- “The best kind of customer service is that which is invisible. – Anonymous”
- “Your most unhappy customers are your greatest source of learning. – Bill Gates”
- “Good customer service is not just about taking care of the customer; it’s also about taking care of those who take care of the customer. – Unknown”
- “The best form of customer service is self-service. Constantly empower customers to get their own answers themselves. – Dan Pena”
- “The key is to set realistic customer expectations, and then not to just meet them, but to exceed them – preferably in unexpected and helpful ways. – Richard Branson”
- “Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. – Donald Porter”
- “You’ll never have a product or price advantage again. They can be easily duplicated, but a strong customer service culture can’t be copied. – Jerry Fritz”
- “Good service is good business. – Siebel Ad”
- “A satisfied customer is the best business strategy of all. – Michael LeBoeuf”
- “Revolve your world around the customer and more customers will revolve around you. – Heather Williams”
- “A man without a smiling face must not open a shop. – Chinese Proverb”
- “There are no traffic jams along the extra mile. – Roger Staubach”
- “The customer’s perception is your reality. – Kate Zabriskie”
- “A brand for a company is like a reputation for a person. You earn reputation by trying to do hard things well. – Jeff Bezos”
- “Know what your customers want most and what your company does best. Focus on where those two meet. – Kevin Stirtz”
- “Your best customers leave quite an impression. Do the same, and they won’t leave at all. – SAP Advertising”
- “The purpose of business is to create and keep a customer. – Peter F. Drucker”
- “Make a customer, not a sale. – Katherine Barchetti”
- “You don’t build a business, you build people, then people build the business. – Zig Ziglar”
- “It’s not your customer’s job to remember you, it’s your obligation and responsibility to make sure they don’t have the chance to forget you. – Patricia Fripp”
- “The customer experience is the next competitive battleground. – Jerry Gregoire”
- “The way to get started is to quit talking and begin doing. – Walt Disney”
- “Customer service is not a department, it’s everyone’s job. – Anonymous”
- “Customer service shouldn’t just be a department, it should be the entire company. – Tony Hsieh”
