User Acceptance Testing (UAT): Process, Test Cases and Template
What UAT is, how it differs from QA and SIT, a 7-step process, test case examples, a…
How to Write a Support Ticket: Template and Examples
What to include in a support ticket, a copyable template, and a bad versus a good example.
How to Run a Bug Bash: Plan, Report Format and Checklist
Plan, run and triage a bug bash, with a one-minute bug report format, a checklist and a…
How to Annotate a Website: 7 Website Annotation Tools Compared
How to annotate a live website, and seven annotation tools compared by who annotates, where…
How to Take a Full-Page Screenshot in Chrome (4 Ways)
Four ways to capture a full-page screenshot in Chrome, from a built-in DevTools command to…
Jam.dev Alternative for Support Teams: Screendesk vs Jam.dev
How Jam.dev and Screendesk compare for support teams: customer recording requests, helpdesk…
How to Get a HAR File in Chrome, Edge, Firefox and Safari
Step-by-step HAR export for Chrome, Edge, Firefox and Safari, a pre-send checklist, and a…
HAR File Viewer & Analyzer: Free, Private, In Your Browser
A free HAR file viewer and analyzer that runs in your browser: find failed and slow…
Loom Alternatives for Customer-Facing Teams: 5 Workflow Options
Compare Loom alternatives for customer recordings, support walkthroughs and live…